Audits and planning
In stages, part by part, before the whole unit. Eaton's aging-UPS paper puts the theoretical life of a three-phase UPS at 15 and even 20 years with proper maintenance, but its batteries, fans and capacitors wear out much earlier, and the maker's service-life notices decide when parts stop being available. End-of-life planning lines those dates up so that replacement is planned, not forced by a failure.
Because the failure that ends a UPS usually starts in a part that was due. Eaton notes that every maker's three-phase UPS can theoretically run for 15 and even 20 years with proper maintenance, but that internal electronic components can wear out much earlier, especially outside the recommended operating conditions, and that UPS failures account for one-fourth of unplanned data-centre outages. For a UPS 10 years or older, Eaton sets out three options: replace the UPS, update its internal electronics, or run it until it fails. A plan makes that choice deliberately, with the dates in front of the owner. The replacement project itself is covered in modernization and replacement planning; this guide covers how the dates are found.
They tell you how long the maker will support the model. Eaton's end-of-service-life table uses four stages: Active (full parts and labour coverage), Mature (best efforts, parts may not be available, product replacement recommended), Retired (no contract coverage, time-and-material service only) and End of Service Life (no service or parts, replace the product). Mitsubishi Electric describes the same path: as components become obsolete, it eventually becomes no longer feasible to provide parts and support for legacy products, with a best-effort phase until the announced end-of-support date. An audit records the stage of every UPS on site and the date of the next stage.
| Part | Recommended replacement | Service life | Design life |
|---|---|---|---|
| VRLA batteries (average) | 4 years | 5 years | 10 years |
| Lithium batteries (average) | 10 years | 12 years | 20 years |
| Fans | 7 years | 8 years | 20 years |
| Air filters | 1 year | 1 year | 20 years |
| Capacitors outside power modules | 7 years | 8 years | 15 years |
| Capacitors inside power modules | 10 years | 11 years | 20 years |
| Power modules, control and interface boards | 10 years | 11 years | 20 years |
The figures are from Eaton's aging-UPS paper and apply to its designs under nominal conditions; other makers publish their own, and the manual for each model comes first. Eaton notes that where capacitors sit inside the power modules, their service life is 11 years with replacement recommended at 10, which lines up with replacing the unit's electronics as a whole.
Because they fail quietly and take other parts with them. Eaton advises treating capacitors as the perishable commodity they are and planning to replace them at or near the end of their rated service life, and notes that heat accelerates wear on capacitors, circuit boards and wiring insulation. A fan that has slowed lets heat build inside the cabinet, which shortens the life of everything around it. Eaton also notes that dust can block air filters and shut a UPS down on overheating, and recommends inspecting the filters every month.
By date and by test, not by date alone. Eaton's table puts the recommended replacement of VRLA batteries at 4 years on average, and of lithium batteries at 10, but the actual condition depends on temperature, cycling and how the batteries were stored. C&D's maintenance manual gives a practical yardstick for the ohmic readings taken at each visit: changes over time of less than ±20% are acceptable, while changes greater than 50% call for further attention such as a load test. An audit records the install date, the last readings and the trend for every string. How long batteries last and why is covered in UPS battery life.
The output is a dated plan, so budget and outage windows can be set years ahead rather than after a failure. It also feeds the capacity review, because a replacement is the moment to resize, and it becomes a section of the audit report.
Then the plan protects the load until it can be replaced. Eaton warns that keeping a UPS of 10 years or more in service can mean higher service and repair costs, harder-to-find parts and limited emergency resources, depending on when the model was introduced. Until the replacement is installed, the usual measures are a confirmed spare-parts position for the parts most likely to fail, more frequent inspection of fans and filters, battery testing at shorter intervals, and a bypass procedure that the site has rehearsed. Each measure goes into the plan with its own date, so a unit past its life is managed rather than simply left running.
Yes. Send the UPS list with models, serial numbers and install dates, and the last maintenance report if you have one, through the audit quote request. For batteries due for replacement, data-centre UPS batteries lists the formats; for the replacement itself, UPS service for data centres.
Eaton puts the theoretical life at 15 and even 20 years with proper maintenance, with batteries, fans and capacitors replaced along the way.
In Eaton's figures, capacitors outside the power modules at 7 years and those inside at 10 years, under nominal conditions; the maker's manual for each model comes first.
In Eaton's table, no service or parts are available any more and the product should be replaced.
Eaton's average recommended replacement is 4 years, with a service life of 5, depending on temperature and use.
Sources, checked 2026-10-04:
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